Royal Customs Co Privacy Policy

Privacy Policy

Effective Date: July 29, 2026

Royal Customs Co. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

When you submit a Request a Quote form, we may collect:

Name
Email address
Phone number
Company name (if applicable)
Project details
Uploaded artwork or design files
Any additional information you choose to provide

We may also automatically collect limited technical information such as:

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

How We Use Your Information

We use your information to:

Respond to quote requests
Communicate regarding your project
Prepare pricing and proofs
Produce custom products
Improve our website
Maintain customer records
Protect against fraud or misuse

Uploaded Artwork

Artwork and uploaded files are used solely for:

Preparing quotes
Creating proofs
Producing approved products
Communicating with you regarding your project

We do not claim ownership of your artwork.

Sharing Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers who assist us with:

Email communication
File storage
Shipping
Production
Website hosting
Analytics

These providers are required to safeguard your information.

We may also disclose information when required by law.

Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Understand visitor behavior
Enhance your browsing experience

Most browsers allow you to disable cookies through browser settings.

Data Security

We use commercially reasonable security measures to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer information only as long as reasonably necessary to:

Complete requested services
Maintain business records
Comply with legal obligations
Resolve disputes

Third-Party Services

Our website may use third-party tools such as analytics providers, website hosting services, file storage providers, or embedded content.

These services have their own privacy policies governing their use of your information.

Children's Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request corrections
Request deletion of your information
Withdraw consent where applicable

To make a request, please contact us using our Contact page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised Effective Date.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact or Request a Quote page.